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Return Policy
At Hennessey's Hardwicks, we want you to be satisfied with your purchase. You can return items within 21 days of purchase. Damaged & broken items are eligible for exchange or a full refund. Please note that items burned after receipt are not eligible for return unless the candle is defective. For processing a return, please follow the instructions below.
Send us an email
Please provide your order number, a description of what's going on & pictures if deemed necessary.
Ship it back to us
Depending on the issue at hand we may ask you to ship your candles back to us. If that is the case we will create a prepaid label for you and send via email
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New order
Once the exchange has been processed we will send out your replacement candles.
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